Know Your Audiences

If you are contemplating a public relations career, there is a lot to think about. Most people believe public relations is just networking and building relationships. They may believe it’s taking someone to lunch, hitting the golf course or tennis courts, or eating at trendy restaurants and bars. That’s not it. There is much more to it.

For public relations to work, you have to pay attention and know in whose hands you need to get that vital piece of client information. You have to know and understand the client’s audiences.

Reading both magazines and newspaper in print and online, subscribing to blogs, watching television, and other sources of media, etc. – you need to find out who the key players are that report on a particular business industry.

If we represent an author, we would not send out a press release or contact a reporter/writer in the technology field. If we represent a music artist, we wouldn’t contact a writer who writes for corporate entities. Most of us have clients in various industries so we need to have an arsenal of contacts in all fields.

It can take several emails or telephone calls before we can even get to the contact person. However, using key words in an email or voicemail to get their attention might speed up the process. By merely mentioning an article they’ve written or an award they’ve received – that could be the ticket to getting your foot in the door.

However, if time goes by and we haven’t connected – we may have to be a little more persistent. Send a follow up email asking if they received the first one, or drop them a note inviting them to lunch – we all have to eat. Be subtle – you don’t want to look like bothersome pest.

What happens when you finally get that meeting? How will you take advantage of the time you spend with them? Know that media professionals are always looking for new stories and subject matter. Good stories and subject matter. Be creative. Add a special twist to the new product launch. What is new and innovative about it? How can it help the reader? What will it do to make the reader’s life better? This is the information they need to have. Their audience is the reader. That’s the appeal.

If you have more than one client in their field of interest – kill two birds with one stone, talk about all of your clients. Be prepared – develop a brief overview of each of the clients. Have electronic information ready to share that includes your client’s expertise, products and/or services, website and any other information that will help them make a decision. If a client has products – it might be a good idea to have a few giveaways handy.

A public relations professional has to know audiences. You must know your audience: media professional, client… and you must know their audience, the end-user.