You Can Use YouTube to Communicate with Customers

YouTube is not just for videos anymore.

Entrepreneur.com has a video section called “60 Second Solutions. ” It’s where various business owners and professionals share their tips in 60 seconds to help you with your business. In this video, Shira Lazar, host of YouTube’s What’s Trending, shares information on how using video can help you connect with your customers – 24/7.

If you don’t have a business YouTube account, it may be a good idea to set one up. Using video, customers and potential customers have another way to see exactly who you are, what you do and how you can help them.

 

Help a Veteran Become an Entrepreneur – Become a Mentor

On this July 4, we not only celebrated our freedom, but we also needed to celebrate those individuals who helped us keep our freedom – our Military personnel and Veterans.

These brave individuals put their lives on the line for us – and are doing it even as we gathered with family and friends, enjoyed our BBQ meals, games, fun and activities. When they come home, what will they see and experience? For those who left jobs behind, they may or may not have them when they return.

If they don’t have a job when they return and if they are injured, it will make their transition a little harder.

Have you considered helping our Veterans? Did you know that many are college graduates, have learned excellent skills while serving our country, and have a great work ethic.

On July 1, I saw an article entitled, “Entrepreneurship Bootcamp Give Wounded Veterans a New Life” (http://www.entrepreneur.com/article/227306). The EBV Program offers training in entrepreneurship and small business management to soldiers, sailors, airmen, and Marines wounded while serving or supporting combat operation in Iraq or Afghanistan. On their website, it states that their mission is to:

Raise donations and provide funds to the participating schools for their EBV programs.

  • Provide mentors to participating veterans to assist in the development of their business plans.
  • Provide seed capital to veterans to start their business.

Interested? To become a mentor, visit their website at – http://www.ebvfoundation.org/index.php?page=become-a-mentor. That’s it! But, if you are unable to become a mentor, you can still support the program by making a donation here – https://www.ebvfoundation.org/index.php?page=make-a-donation.

Don’t forget our military personnel… they haven’t forgotten about us.

Lessons from Being an Apprentice

MontrieandDeB
Dr. DeBorah Thigpen and Montrie Rucker Adams

 

When I had “officially” made up my mind to start Visibility Marketing Inc., it was after being down-sized from a sales engineer career. I knew if I didn’t switch gears now, I may be forever beholden to the automotive industry.

I met my mentor, DeBorah Thigpen at a Toastmasters meeting. In her introductory speech, she mentioned she’d just moved to the area and was opening a public relations office. The light bulb immediately went off. We talked after the meeting and I started working for D. Thigpen & Adsociates a few weeks later.

That was my foray into the world of apprenticeships. This was the early ‘90s so the Internet was just starting, there was no Google, Facebook, Twitter or LinkedIn. I learned at lot about the public relations  industry by doing. It was all new territory for me.

Thanks to Donald Trump, there’s a new face to working as an apprentice. I read this blog on Forbes entitled, “The Apprentices: Learn-By-Doing Entrepreneurship At Enstitute” – http://www.forbes.com/sites/meghancasserly/2013/04/17/the-apprentices-learn-by-doing-entrepreneurship-at-enstitute-2.

Although it is long, it’s an interesting story about The Enstitute, “where 11 wannabe entrepreneurs, aged 18 to 25, are packed in a Lower Manhattan loft.”

If that opportunity was available to me years ago, I may have jumped at the chance to at least apply. As I mentioned before, you can watch someone swim, but you can’t do it unless you jump in.

I am forever grateful to Ms. Thigpen for opening her doors to a “wanna be” public relations professional. She wasn’t the first in the industry I’d approached. There were other public relations firms. However, she was the only one willing to assist me in my goals…while at the same time getting the help she needed.

 

Three Tips for Branding Your Growing Business

Branding…the new buzz word for business.

What does it really mean to “brand” your business?

There are a lot of ways to brand your business. In this video from Entrepreneur Online, Branding Specialist Erika Napoletano offers advice on how to get your customers to see you and your business as the solution to their problems.

Her three branding tips don’t talk about logos, taglines or colors. She says,

  1. Know why you do what you do
  2. Know who you would never work with
  3. Stay true to yourself and be you…everyone else is already taken

These are all easy for me. I started Visibility Marketing Inc. because I enjoyed doing exactly what the tagline says, “making you more visible.” It may sound like a cliché, but it’s true. It began simple enough, with writing positive feature articles. The feedback I received let me know that there was a hunger, a market out there where people wanted a reprieve from the negative stories they often hear and read about. They wanted to read about the positive people and the positive things there were doing to make this world better.

Early in my career, one of my first customers was the epitome of number two. I learned a lot from him. Most importantly, I can now easily identify the people I will never work.

Lastly, before I signed the papers for VMI, I read about, paid attention and listened to many entrepreneurs. I still do. I am a lifelong student of business and will always be. However, I know that though I’ve learned a lot from others, I can never be like them. I can only be me. It’s the only me I can be. I’ve learned to be dynamic, with the ability to change when necessary, make critical decisions and a lot of mistakes. As in life, business is cyclical, it has its ups and downs. Hang in there long enough and you will experience more ups in your entrepreneurial journey.

Big “ups” to you as you continue to forge your way to branding you.

 

The Four Great Words to Hear

For a small business owner, there’s nothing like stating the price of your services and hearing the words, “OK, let’s get started.” For so many of us, we sometimes get other words such as, “That’s not in my budget,” “Can you come lower?” or “Why are your prices so high?”

You want to attract clients that will say, “OK, let’s get started,” over and over again. They value your product or service, and they are willing to pay your asking price.

Back in October, I remember watching this video on Entrepreneur.com called “How to Attract the Clients You Want.” Every new business owner asks these same questions, “How can I get prospects to contract with me at my rate?” Or, “Why do people want me to lower my prices?” Maria Forleo, a small business expert, discusses this with Diana Ransom of Entrepreneur.com.

Here are a few of the points Maria talks about:

  • Position yourself as the best in your market by having a clean and professional website.
  • Translate your value by explaining how much time and money you will be saving your clients.
  • Prove your business success through case studies and testimonials from past clients.

Watch the discussion in its entirety here. Let me know what you think. If you incorporate some of the suggestions, maybe you will often hear those four great words, “OK, let’s get started.”

http://youtu.be/rWLj0ZOOtko

 

 

 

Smart Ways to Market a Service Business

If you’re a service-based business, marketing your company isn’t that much different than if you were a product-based company. There are three key things you must do to stay visible:

  • Know! Your ideal customers and connect with them.
  • Share!  Videos, white papers, information on Facebook and Twitter.
  • Brag! Use case studies, testimonials, Facebook “likes” to let your audience know your skills and worth.
Entrepreneur’s Diana Ransom talks with small-business advisor Marie Forleo to find out how successful small companies market their services.