The Four Great Words to Hear

For a small business owner, there’s nothing like stating the price of your services and hearing the words, “OK, let’s get started.” For so many of us, we sometimes get other words such as, “That’s not in my budget,” “Can you come lower?” or “Why are your prices so high?”

You want to attract clients that will say, “OK, let’s get started,” over and over again. They value your product or service, and they are willing to pay your asking price.

Back in October, I remember watching this video on Entrepreneur.com called “How to Attract the Clients You Want.” Every new business owner asks these same questions, “How can I get prospects to contract with me at my rate?” Or, “Why do people want me to lower my prices?” Maria Forleo, a small business expert, discusses this with Diana Ransom of Entrepreneur.com.

Here are a few of the points Maria talks about:

  • Position yourself as the best in your market by having a clean and professional website.
  • Translate your value by explaining how much time and money you will be saving your clients.
  • Prove your business success through case studies and testimonials from past clients.

Watch the discussion in its entirety here. Let me know what you think. If you incorporate some of the suggestions, maybe you will often hear those four great words, “OK, let’s get started.”

http://youtu.be/rWLj0ZOOtko

 

 

 

Get Contracts with the Government

The SBA is a useful resource for small businesses. If there is an office in your area, please take advantage of their services. If meeting face-to-face is difficult, peruse the information they have available online.

The United Sates federal government is the world’s largest employer! The department of defense employs 3.2 million people while Walmart has 2.1 employees and McDonald’s 1.9 worldwide. As a business owner, why wouldn’t you want to do business with the largest employer in the world?

If you’re interested in federal contracts, the 8(a) Business Development Program is an important resource for small businesses seeking business-development assistance.

Named for Section 8(a) of the Small Business Act, this program was created to help small and disadvantaged businesses compete in the marketplace. It also helps these companies gain access to federal and private procurement markets.

What is the purpose of the 8(a) Business Development Program?

Its focus is to provide business development support including:

  •     Mentoring
  •     Procurement assistance
  •     Business counseling
  •     Training
  •     Financial assistance
  •     Surety bonding
  •     Other management and technical assistance

The application is lengthy and will need your full attention to detail. It is probably best to get an SBA Mentor to assist you with the application process to ensure that the information you provide is in a manner consistent with SBA policies. This could eliminate any future issues with your application.

There are companies that will tell you they can help you get 8(a) certified. You don’t need to pay an outside company to do it. You just have to make sure all your papers are in order. Some of the information you may need to produce include taxes, operation agreement, board of directors’ information (meeting minutes), by-laws, personal financial information, loan agreements and by laws.

Read more about the program and their requirements here – http://www.sba.gov/content/8a-business-development.

Visibility Marketing Inc. received our 8(a) certification on 2011. It was a difficult process and we’re happy that we are in!

The nine-year program helps small, disadvantaged businesses compete in the government’s market place. Thousands of aspiring entrepreneurs like us (and you!) are able to gain a foothold on government business.

By participating in the program, Visibility Marketing Inc. can receive sole-source contracts, but we can also form joint ventures for opportunities, like the one we’ve formed with Möbius Grey (Mö-Vis).

If you’re interested in becoming 8(a) certified, give us a call. We can explain our experiences and point you in the right direction.

Learn from a 4-Year-Old How to Get What You Want!

I recently read a blog written by Jarom Adair on CopyBlogger about how persuasive his four-year-old son was at getting what he wanted when he wanted it and even when he really didn’t know he wanted it. I have children and I know exactly what he’s talking about.

Jarom went on to tell a story of how his son got a woman in the grocery store to open a bag of chips for him that she hadn’t even paid for yet. Another story he shared was how he picked a stranger at a sporting event and — before Jarom could intervene — his son got the guy to buy him a large bag of Gummy LifeSavers from a vending machine.

As Jarom put it, his son was that skilled at “the art of persuasion.” So, have you ever had a bad period where no one was calling… no one emailed… no one ordered, just things were so slow even a snail could beat you? Well, you need to brush up on your persuasion skills. Listed below are nine things Jarom indicated as ways to get people to do what you want them to do – taught to him by his son.

  • The art of ask
  • Find the right angle
  • Break the entire process down into manageable steps
  • Emulate successful strategies
  • Collect compliments
  • Use rich language
  • Paint vivid pictures for your readers
  • Show them some love
  • Tell them your hopes

Visit his blog to read the full details here.

 

Expand Your Business…The Barbara Corcoran Way

Wow. Barbara Corcoran shares herself in this video! Corcaran built a $5 billion real estate empire from $1,000. She shares childhood stories as one of ten children to how she learned to incorporate fun in her business.

Is it worth over 60 minutes? Absolutely. Corcoran in fun and witty in her keynote address at the Entrepreneur’s Magazine Growth Conference in Dallas, TX. You will definitely come out ahead if you only incorporate one of the nine gems into your business model – from “Expand before you’re ready,” to “Everybody wants, what everybody wants.”

Watch this video from Barbara. Enjoy and expand.

Ways to Nurture and Grow Your Audience

Sonia Simone, co-founder and CMO (Chief Media Officer) of Copyblogger Media, wrote a blog back in July 2012 entitled, “How to Protect Your Business’s Most Important Asset (No, It’s Not Your Website). In it she shares her thoughts on how to nurture a healthy and robust relationship with your audience.

Some of the key points she touched on were:

  1. The audience comes first … always
  2. Use content to provide value that scales
  3. Know your audience
  4. Think carefully about how you want to be known
  5. Tell the truth
  6. Listen more than you talk
  7. Remember that you are in business

“When you recognize that your audience is your one irreplaceable asset, you’ll start to make better decisions,” said Sonia. She goes on to say, “you won’t be tempted to promote a bad product or slap ugly, irrelevant ads on your site, because you’ll know those things aren’t worth turning off your audience.”

“Figure out exactly who you want to talk with — which normally will be the people who can become your absolute best customers. Find out what they worry about, what they need, what they want, what makes them angry.” I agree whole-heartedly with this statement. Too many businesses, especially new businesses, want to target anyone… anywhere, whether they fit the audience or not – just to sell their product or service. This only wastes valuable time.

Read more of Sonia’s informative blog here.

SBA: Do Your Market Research

The SBA is a useful resource for small businesses. If there is an office in your area, please take advantage of their services. If meeting face-to-face is difficult, peruse the information they have available online.

Here’s an article about understanding the market you’re in. Who are your customers? How can you help them?

Understand Your Market

To run a successful business, you need to learn about your customers, your competitors and your industry. Market research is the process of analyzing data to help you understand which products and services are in demand, and how to be competitive. Market research can also provide valuable insight to help you:

  • Reduce business risks
  • Spot current and upcoming problems in your industry
  • Identify sales opportunities

How to Conduct Market Research

Before you start your business, understand the basics of market research by following these steps:

Identify Official Government Sources of Market and Industry Data

The government offers a wealth of data and information about businesses, industries and economic conditions that can aid in conducting market research. These sources provide valuable information about your customers and competitors:

  • Economic Indicators
  • Employment Statistics
  • Income and Earnings

Identify Additional Sources of Analysis

Trade groups, business magazines, academic institutions and other third parties gather and analyze research data about business trends. Use Internet and database searches to find information related to your location and industry.

Understand the International Marketplace

Today’s economy is a globalized marketplace, so it’s important to understand the international factors that influence your business. These resources will help you to research potential international markets for your products or services:

  • Market Research Guide for Exporters
  • Identifies resources for business owners seeking to sell their products abroad.
  • Country Market Research
  • Reports on trade issues in countries across the globe.
  • BuyUSA.gov
  • Helps U.S. companies find new international business partners.
Source: http://www.sba.gov/content/do-your-market-research

SBA: Developing a Marketing Plan

The SBA is a useful resource for small businesses. If there is an office in your area, please take advantage of their services. If meeting face-to-face is difficult, peruse the information they have available online.

Developing a Marketing Plan

Marketing takes time, money, and lots of preparation. One of the best ways to prepare yourself is to develop a solid marketing plan. A strong marketing plan will ensure you’re not only sticking to your schedule, but that you’re spending your marketing funds wisely and appropriately.

What can a Marketing Plan do for Your Small Business?

A marketing plan includes everything from understanding your target market and your competitive position in that market, to how you intend to reach that market (your tactics) and differentiate yourself from your competition in order to make a sale.

Your small business marketing budget should be a component of your marketing plan. Essentially, it will outline the costs of how you are going to achieve your marketing goals within a certain timeframe.

If you don’t have the funds to hire a marketing firm or even staff a position in-house, there are resources available to guide you through the process of writing a marketing plan and developing a market budget.

Bend Your Budget When Necessary and Keep an Eye on ROI

Once you have developed your marketing budget, it doesn’t mean that it’s set in stone. There may be times when you need to throw in another unplanned marketing tactic — such as hosting an event or creating a newspaper ad — to help you reach your market more effectively.

Ultimately, it’s more important to determine whether sticking to your budget is helping you achieve your marketing goals and bringing you a return on investment (ROI) than to adhere to a rigid and fixed budget.

That’s why it’s important to include a plan for measuring your spend. Consider what impact certain marketing activities have had on your revenues during a fixed period, such as a business quarter, compared to another time period when you focused your efforts on other tactics. Consider the tactics that worked as well as those that didn’t work. You don’t have to cut the tactics that didn’t work, but you should assess whether you need to give them more time to work or whether the funds are best redirected elsewhere.

Granted, some tactics are hard to measure — such as the efficacy of print collateral (brochures, sales sheets, etc.), but you need to consider the impact of not having these branding staples in your market tool kit before you reign in your graphic design and print funds.

Marketing plans should be maintained on an annual basis, at a minimum. But if you launch a new product or service, take time to revisit your original plan or develop a separate campaign plan that you can add to your main plan as an addendum.

At the end of the day, the time spent developing your marketing plan, is time well spent because it defines how you connect with your customers. And that’s an investment worth making.

Additional Resources

Provides information to help you develop your marketing and plan and review sample marketing plans.

Offers tips to help you research, plan, develop and price marketing campaigns.

Does Your Company Have a Social Media Policy?

Rhonda Lee, an African-American meteorologist at KTBS, a news station in Shreveport, Louisiana, was fired for a comment she wrote on Facebook. A viewer commented on her hair, and Lee responded. However, according to KTBS, responding to the viewer was a violation of their social media policy. Had Lee reviewed, understood and adhered to the policy, would she still have a job?

That question is difficult to answer since there is more to the story. There were also undertones of racism involved.

Does your company have a social media policy?

In our social media climate, all companies must protect themselves and its employees with policies that govern the use of its social media.

Caron Beesley, Community Moderator on SBA.gov recently published a blog entitled, “How to Craft a Social Media Policy for Your Small Business.” A social media policy is one that governs how your employees and business uses social media to engage and interact with people who subscribe or follow your company. It is also a code of conduct to help you and your employees gauge how you will use social media and what should and should not be shared.

Here are a few of the topics Ms. Beesley discusses in her blog:

  • Start With Your Employees
  • If You’re Not Sharing Your Own Content – Be Warned
  • Endorsements Must Be Disclosed
  • What Should Your Social Media Policy Look Like?

To learn more about how to incorporate a social media policy for your company, please click the link below.

Read More – http://www.sba.gov/community/blogs/how-craft-social-media-policy-your-small-business.

SBA: Promoting & Growing Your Business

The SBA is a useful resource for small businesses. If there is an office in your area, please take advantage of their services. If meeting face-to-face is difficult, peruse the information they have available online.

Here’s a video about promoting your business. It’s information we all can use.

http://youtu.be/__xJRbSf8mA

Smart Ways to Market a Service Business

If you’re a service-based business, marketing your company isn’t that much different than if you were a product-based company. There are three key things you must do to stay visible:

  • Know! Your ideal customers and connect with them.
  • Share!  Videos, white papers, information on Facebook and Twitter.
  • Brag! Use case studies, testimonials, Facebook “likes” to let your audience know your skills and worth.
Entrepreneur’s Diana Ransom talks with small-business advisor Marie Forleo to find out how successful small companies market their services.

Client Spotlight: Maia Beatty – “Dance into 2013” Telesummit

Dance-Into-Your-Power-170pxMaia Beatty is a Master Trainer, motivational keynote speaker, co-active coach, and published author. Her fifth book, “Dance Into Your Power” was released in October, 2012.

Join us on January 15, 17, 21 and 22, 2013, at 11:00 a.m. and 1:00 p.m. EST, for “Dance into 2013.” As part of this Telesummit I will be speak on Tuesday, January 15 at 1pm on “Just Do Your Dream.”

You’ll hear Maia interview each of her eight powerful, dynamic and successful women colleagues in eight jam-packed 60-minute sessions. For 15 minutes in each of those sessions, you’ll get to ask the questions. And you’ll get twice that amount of time for your questions in my session in the afternoon of January 15.

Are you a Professional Woman who considers herself a Leader—or who wants to be one?

Are you looking for a way to have a greater impact in 2013—in your work and your life?

If you answered “yes” to either of these questions, you might be feeling just a little tired of business as usual for the New Year. You know, things like:

  • Doing everything you can for the people you care about and leaving no time to take care of yourself?
  • Doubting yourself or your abilities?
  • Looking for ways to keep your dreams alive in the midst of all your responsibilities and obligations?
  • Making New Year’s resolutions that don’t survive January?
  • Saying “yes” when you are feeling “NO!”
  • Thinking about all the things in your life that don’t work?
  • Trying to “balance” everything in your life and still advance in your career?
  • Wishing you felt happier and more satisfied?
  • Working so hard at your profession that you’ve lost sight of what you ever enjoyed about it?

Everyone that registers will receive a free gift from all eight participants. You will also receive the audio link to listen at any time.

You have nothing to lose but so much to gain for participating in this FREE Telesummit…eight free gifts, eight audio files and a wealth of information.

Won’t you join us?

Read more and REGISTER