SBA: Do Your Market Research

The SBA is a useful resource for small businesses. If there is an office in your area, please take advantage of their services. If meeting face-to-face is difficult, peruse the information they have available online.

Here’s an article about understanding the market you’re in. Who are your customers? How can you help them?

Understand Your Market

To run a successful business, you need to learn about your customers, your competitors and your industry. Market research is the process of analyzing data to help you understand which products and services are in demand, and how to be competitive. Market research can also provide valuable insight to help you:

  • Reduce business risks
  • Spot current and upcoming problems in your industry
  • Identify sales opportunities

How to Conduct Market Research

Before you start your business, understand the basics of market research by following these steps:

Identify Official Government Sources of Market and Industry Data

The government offers a wealth of data and information about businesses, industries and economic conditions that can aid in conducting market research. These sources provide valuable information about your customers and competitors:

  • Economic Indicators
  • Employment Statistics
  • Income and Earnings

Identify Additional Sources of Analysis

Trade groups, business magazines, academic institutions and other third parties gather and analyze research data about business trends. Use Internet and database searches to find information related to your location and industry.

Understand the International Marketplace

Today’s economy is a globalized marketplace, so it’s important to understand the international factors that influence your business. These resources will help you to research potential international markets for your products or services:

  • Market Research Guide for Exporters
  • Identifies resources for business owners seeking to sell their products abroad.
  • Country Market Research
  • Reports on trade issues in countries across the globe.
  • BuyUSA.gov
  • Helps U.S. companies find new international business partners.
Source: http://www.sba.gov/content/do-your-market-research

SBA: Developing a Marketing Plan

The SBA is a useful resource for small businesses. If there is an office in your area, please take advantage of their services. If meeting face-to-face is difficult, peruse the information they have available online.

Developing a Marketing Plan

Marketing takes time, money, and lots of preparation. One of the best ways to prepare yourself is to develop a solid marketing plan. A strong marketing plan will ensure you’re not only sticking to your schedule, but that you’re spending your marketing funds wisely and appropriately.

What can a Marketing Plan do for Your Small Business?

A marketing plan includes everything from understanding your target market and your competitive position in that market, to how you intend to reach that market (your tactics) and differentiate yourself from your competition in order to make a sale.

Your small business marketing budget should be a component of your marketing plan. Essentially, it will outline the costs of how you are going to achieve your marketing goals within a certain timeframe.

If you don’t have the funds to hire a marketing firm or even staff a position in-house, there are resources available to guide you through the process of writing a marketing plan and developing a market budget.

Bend Your Budget When Necessary and Keep an Eye on ROI

Once you have developed your marketing budget, it doesn’t mean that it’s set in stone. There may be times when you need to throw in another unplanned marketing tactic — such as hosting an event or creating a newspaper ad — to help you reach your market more effectively.

Ultimately, it’s more important to determine whether sticking to your budget is helping you achieve your marketing goals and bringing you a return on investment (ROI) than to adhere to a rigid and fixed budget.

That’s why it’s important to include a plan for measuring your spend. Consider what impact certain marketing activities have had on your revenues during a fixed period, such as a business quarter, compared to another time period when you focused your efforts on other tactics. Consider the tactics that worked as well as those that didn’t work. You don’t have to cut the tactics that didn’t work, but you should assess whether you need to give them more time to work or whether the funds are best redirected elsewhere.

Granted, some tactics are hard to measure — such as the efficacy of print collateral (brochures, sales sheets, etc.), but you need to consider the impact of not having these branding staples in your market tool kit before you reign in your graphic design and print funds.

Marketing plans should be maintained on an annual basis, at a minimum. But if you launch a new product or service, take time to revisit your original plan or develop a separate campaign plan that you can add to your main plan as an addendum.

At the end of the day, the time spent developing your marketing plan, is time well spent because it defines how you connect with your customers. And that’s an investment worth making.

Additional Resources

Provides information to help you develop your marketing and plan and review sample marketing plans.

Offers tips to help you research, plan, develop and price marketing campaigns.

Does Your Company Have a Social Media Policy?

Rhonda Lee, an African-American meteorologist at KTBS, a news station in Shreveport, Louisiana, was fired for a comment she wrote on Facebook. A viewer commented on her hair, and Lee responded. However, according to KTBS, responding to the viewer was a violation of their social media policy. Had Lee reviewed, understood and adhered to the policy, would she still have a job?

That question is difficult to answer since there is more to the story. There were also undertones of racism involved.

Does your company have a social media policy?

In our social media climate, all companies must protect themselves and its employees with policies that govern the use of its social media.

Caron Beesley, Community Moderator on SBA.gov recently published a blog entitled, “How to Craft a Social Media Policy for Your Small Business.” A social media policy is one that governs how your employees and business uses social media to engage and interact with people who subscribe or follow your company. It is also a code of conduct to help you and your employees gauge how you will use social media and what should and should not be shared.

Here are a few of the topics Ms. Beesley discusses in her blog:

  • Start With Your Employees
  • If You’re Not Sharing Your Own Content – Be Warned
  • Endorsements Must Be Disclosed
  • What Should Your Social Media Policy Look Like?

To learn more about how to incorporate a social media policy for your company, please click the link below.

Read More – http://www.sba.gov/community/blogs/how-craft-social-media-policy-your-small-business.

SBA: Promoting & Growing Your Business

The SBA is a useful resource for small businesses. If there is an office in your area, please take advantage of their services. If meeting face-to-face is difficult, peruse the information they have available online.

Here’s a video about promoting your business. It’s information we all can use.

http://youtu.be/__xJRbSf8mA

Smart Ways to Market a Service Business

If you’re a service-based business, marketing your company isn’t that much different than if you were a product-based company. There are three key things you must do to stay visible:

  • Know! Your ideal customers and connect with them.
  • Share!  Videos, white papers, information on Facebook and Twitter.
  • Brag! Use case studies, testimonials, Facebook “likes” to let your audience know your skills and worth.
Entrepreneur’s Diana Ransom talks with small-business advisor Marie Forleo to find out how successful small companies market their services.

Client Spotlight: Maia Beatty – “Dance into 2013” Telesummit

Dance-Into-Your-Power-170pxMaia Beatty is a Master Trainer, motivational keynote speaker, co-active coach, and published author. Her fifth book, “Dance Into Your Power” was released in October, 2012.

Join us on January 15, 17, 21 and 22, 2013, at 11:00 a.m. and 1:00 p.m. EST, for “Dance into 2013.” As part of this Telesummit I will be speak on Tuesday, January 15 at 1pm on “Just Do Your Dream.”

You’ll hear Maia interview each of her eight powerful, dynamic and successful women colleagues in eight jam-packed 60-minute sessions. For 15 minutes in each of those sessions, you’ll get to ask the questions. And you’ll get twice that amount of time for your questions in my session in the afternoon of January 15.

Are you a Professional Woman who considers herself a Leader—or who wants to be one?

Are you looking for a way to have a greater impact in 2013—in your work and your life?

If you answered “yes” to either of these questions, you might be feeling just a little tired of business as usual for the New Year. You know, things like:

  • Doing everything you can for the people you care about and leaving no time to take care of yourself?
  • Doubting yourself or your abilities?
  • Looking for ways to keep your dreams alive in the midst of all your responsibilities and obligations?
  • Making New Year’s resolutions that don’t survive January?
  • Saying “yes” when you are feeling “NO!”
  • Thinking about all the things in your life that don’t work?
  • Trying to “balance” everything in your life and still advance in your career?
  • Wishing you felt happier and more satisfied?
  • Working so hard at your profession that you’ve lost sight of what you ever enjoyed about it?

Everyone that registers will receive a free gift from all eight participants. You will also receive the audio link to listen at any time.

You have nothing to lose but so much to gain for participating in this FREE Telesummit…eight free gifts, eight audio files and a wealth of information.

Won’t you join us?

Read more and REGISTER

Are You a Remarkable Writer Part 3

So far, we’ve explored Damien Farnsworths’ four qualities of remarkable writers in “Are You a Remarkable Writer? (Parts 2 and Parts 3). They have the ability to size up content, connect the dots, express ideas clearly and write in their head. Did you see yourself in these four? We have two more to go…

5. Remarkable writers read with a deep purpose

There are three kinds of readers.

Remarkable writers absorb their books. For long stretches of time. Clueless to the rest of the world. Of course, writers can’t exactly claim a monopoly on this trait. The next trait, however, they most definitely can.

6. Remarkable writers swing the snow shovel

Editing a long document is sort of like shoveling snow off a sidewalk while it is still snowing. #writing.

— Demian Farnworth (@demianfarnworth) November 15, 2012

That’s my metaphor for rewriting. Let me explain.

It begins with a foot of snow (you dump a rough draft on to the blank page). You start to shovel (edit) down the sidewalk (page). You reach the end of the sidewalk (page), wipe your brow with your cap and look behind you. My goodness, you didn’t realize it started snowing while you were still shoveling (it hardly looks like your editing job put a dent in your rough draft).

And boy, it sure is coming down fast.

You shrug, put your cap back on, lower the shovel and scoop. On and on. American novelist, critic and essayist Walter Kirn expressed it this way:

At the beginning of a novel, a writer needs confidence, but after that what’s required is persistence. These traits sound similar. They aren’t. Confidence is what politicians, seducers, and currency speculators have, but persistence is a quality found in termites. It’s the blind drive to keep on working that persists after confidence breaks down.

That ability to re-work a piece of copy ad nauseum is utterly unique to a writer. No other profession can claim that ability. And that, my friend, is what separates a remarkable writer from everyone else.

Did you see yourself in this list of six? I admit I identified at least three of them that applies to me, sizing up content, connecting the dots and writing in my head. I am striving to get the next three. We’re beginning a new year. It’s time for me to improve. That’s how we grow.

In closing, try this experiment …

So, did I do it? Did I describe traits that are utterly unique to writers?

To find out, let’s try this little experiment: remove the headline and evaluate the list based upon what I wrote. And then ask this question: is it unique to writers?

About the Author: Demian Farnworth is Chief Copywriter for Copyblogger Media. Follow him on Twitter or Google+.

Tweet

 

Are You A Remarkable Writer? Part2

In the first installment of “Are You A Remarkable Writer?” by Damien Farnsworth, he discussed the ability for remarkable writers to size up content, they are able to connect the dots and express their ideas clearly.

Next, I’ll share Damien’s next three of his six.

4. Remarkable writers can write in their head

I keep a notebook. A journal of sorts. I try to record ideas as they come. But there are times when I have an idea, and I’m entirely too lazy to get up — or it’s just downright dangerous to write. This usually occurs in bed, the shower, or on a long drive.

Here’s what I do.

You’ve got your mind’s eye, right?

  1. Write your headline on that screen using the principles behind persuasive headlines.
  2. Work that headline twenty different ways until you can settle on something useable.
  3. When you get a chance, write it down.
  4. Move on to the first paragraph. And so on.

This is exactly how I wrote Sorry — Your Humdinger of Headline Won’t Save the Catastrophe that Is Your Blog Post. I worked that headline out in my head late one night as if I was talking to my wife (who was fast asleep beside me). Then I worked on the lead. All in my head. The following morning I wrote the post.

I don’t share that little story to brag as much as I share it to say that it works, which is why remarkable writers use it. Verilyn Klinkenborg, member of the New York Times Editorial Board, agrees:

Before you learn to write well, to trust yourself as a writer, you will have to learn to be patient in the presence of your own thoughts.

And in response to the question about his “writing process,” Klinkenborg answers …

I think patiently, trying out sentences in my head.

Remarkable writers write in their head.

5. Remarkable writers read with a deep purpose

There are three kinds of readers.

  • Libertarian – He is free to read whatever he wants. Whenever he wants. However he wants. Scan his reading history and you’ll see Mashable blog posts, Stieg Larsson novels, National Geographic magazines and bottles of shampoo. Think promiscuity.
  • Social conservatives – He is a little more purposeful in what he reads. He might grab the Atlantic Wire’s Beach Reads for Smart People or be a member of Oprah’s reading club. Either way he narrows his reading scope by taking cues from social authorities.
  • Extremists – This is the PhD preparing for her doctorate in medieval chemistry. The defense attorney hunkered in the library to bone up on local moonshine statutes. The writer working on a memoir of Hungarian-Jewish physician Joseph Goldberger. The writer is absorbed (and obsessed) with one topic — and one topic alone.

Remarkable writers absorb their books. For long stretches of time. Clueless to the rest of the world. Of course, writers can’t exactly claim a monopoly on this trait. The next trait, however, they most definitely can.

6. Remarkable writers swing the snow shovel

Editing a long document is sort of like shoveling snow off a sidewalk while it is still snowing. #writing.

— Demian Farnworth (@demianfarnworth) November 15, 2012

That’s my metaphor for rewriting. Let me explain.

It begins with a foot of snow (you dump a rough draft on to the blank page). You start to shovel (edit) down the sidewalk (page). You reach the end of the sidewalk (page), wipe your brow with your cap and look behind you. My goodness, you didn’t realize it started snowing while you were still shoveling (it hardly looks like your editing job put a dent in your rough draft).

And boy, it sure is coming down fast.

You shrug, put your cap back on, lower the shovel and scoop. On and on. American novelist, critic and essayist Walter Kirn expressed it this way:

At the beginning of a novel, a writer needs confidence, but after that what’s required is persistence. These traits sound similar. They aren’t. Confidence is what politicians, seducers, and currency speculators have, but persistence is a quality found in termites. It’s the blind drive to keep on working that persists after confidence breaks down.

That ability to re-work a piece of copy ad nauseum is utterly unique to a writer. No other profession can claim that ability. And that, my friend, is what separates a remarkable writer from everyone else.

Did you see yourself in the his list of six? I admit I have at least three of them, sizing up content, connecting the dots and writing in my head. I am striving to get the next three. We beginning a new year. It’s time for me to improve. That’s how we grow.

About the Author: Demian Farnworth is Chief Copywriter for Copyblogger Media. Follow him on Twitter or Google+.

Tweet.

Are You a Remarkable Writer? Part I

I came upon a great article by Damien Farnworth that I find worth sharing. It hit home for me, so I thought it might do the same for others.

Damien was on a quest for remarkable writers, not just your typical run-of-the-mill writer. He searched for qualities that no other profession could claim. For instance, some qualities can span the board – like perseverance, reading, reading and more reading, focus – but these were too broad to make Damien’s list.

To be honest, I was hoping I found myself in his list. Can you find you?

1. Remarkable writers have the ability to size up content

A remarkable writer can:

  • Scan a sales letter and immediately identify specific problems … and then articulate the solution to those problems.
  • Read a story and pinpoint where the story fails — and why.
  • Review a speech and offer advice on how to make a lecture open and close with a bang.

Other professions do the same thing in their fields — programmers with software code or military strategists with an enemy’s battle plan. What makes this unique to writers is that it lies in the mechanics of the language.

Misused words. Grammatical errors.

But also an instinct for the words that will get your email opened, methods to writing magnetic copy, and techniques for formatting irresistible content.

We might be able to make an argument that editors can size up content, but in the end I might argue they are good writers.

Let’s keep trying.

2. Remarkable writers are able to connect the dots

A remarkable writer is a visionary of sorts.

Although you might find her with her nose in the spine of a book (in a room strewn with scattered volumes), she’s actually 30,000 feet above, scanning her mental landscape, spotting potential material and logging these ideas away.

She’s doing this subconsciously, but it’s just a matter of time before something clicks, a web of associations light up — and she sees something she’s never seen before:

  • How to bring that character to life.
  • How to close that blog post.
  • How to tap into an emotion.

In essence, she’s a problem solver.

But so are entrepreneurs. Electricians. College football coaches. You could argue that exceptional problem-solving skills are one thing that separates the average from the remarkable in all these fields.

So what do problem-solving writers do uniquely that no other profession does? Again, they do it with sentences. Paragraphs. The building blocks of their trade.

But still, nothing entirely original here. We need to move on to the next point.

3. Remarkable writers can express ideas clearly

One of the reasons that I find new social situations awkward (and can come across as shy) is because I’m often reluctant to open my mouth and commit to a position until I’ve thought it through.

The last thing I want to do is sound dumb.

During a conversation I can have several responses to one question — but those responses are muddied with emotions and half-baked positions. What I long to do is sit down and sift through those thoughts on paper — after the conversation.

I’m not alone. This is how novelist and short story writer Mary Gaitskill expressed it:

Writing is in some way being able to sit down the next day and go through everything you wanted to say, finding the right words, giving shape to the images, and linking them to feelings and thoughts. It isn’t exactly like a social conversation because you aren’t giving information in the usual sense of the word or flirting or persuading anyone of anything or proving a point; it’s more that you are revealing something whole in the form of a character, a city, a moment, an image seen in a flash out of a character’s eyes.

This ability is unique to writers (especially of the introverted variety).

On a side note, I’ve learned how to inject my opinion in conversations without feeling dumb by saying “I’m thinking out loud here,” and then talk to them as if I was writing.

About the Author: Demian Farnworth is Chief Copywriter for Copyblogger Media. Follow him on Twitter or Google+.

Tweet

Express Your Opinion with an Op-Ed

Your Opinion Matters.

In the age of the Internet, you can speak your mind anywhere. Your own blog is definitely one of them. However, there are other places where your opinion may lend more credibility. The Op-Ed is one of them.

An Op-Ed is the abbreviation for “opposite the editorial” – not opinion/editorial, which is often incorrectly stated.

An Op-Ed is where you can express your views, which may or may not agree with the publication’s editorial board. Op-Eds can be solicited from the publication or you, the author, can submit it unsolicited. Each publication has its guidelines for submitting Op-Eds. Make sure you read them before you submit.

What should you write about? What’s “trending” is what’s popular and will most likely be accepted. Timing is everything. If the topic isn’t current or hot, publications may not to consider it. Some articles can be written ahead of time for future/upcoming events. Featured or top stories, holidays and major events such as a new medical breakthrough, court rulings/decisions, significant anniversaries may give you an edge over other submissions.

When writing your Op-Ed, don’t be too technical. Write it so that people will understand your position. While each publication’s word count may to be different – keep your articles to approximately 600 words or less. Read the intended publication’s guidelines.  and pay particular attention to what their acceptable word count is. Some major publications like The Washington Post and Wall Street Journal will accept 600-1200 words.

Proofread, proofread, proofread.  Ask friends to read it. Don not get offended if the publication asks you to edit your article – this is standard practice. You want the best article published. It’s your byline and once it’s out there…it’s out there.

Submitting your Op-Ed

Most publications require that submission be sent by email to a designated email address. Again, please read each publication’s guidelines. Make sure you include your name, the topic in the subject line, and for some publications the article needs to be pasted into the body of the email. Do not forget to include contact telephone numbers for day and evening, and a brief biography of yourself (or the author).

Acknowledgement and Acceptance/Rejection

Be patient for a reply. Publications receive hundreds of emails each day. It takes time and it will probably be two weeks or more before you hear something. If your Op-Ed is rejected, don’t get discouraged – submit it to another publication. The buck doesn’t stop on the first try.

Drive Traffic Using Content Curation Tools

Those of us with websites are always thinking of ways to drive traffic there. We want to share information. We put a lot of effort into keeping our sites current, so that we can share it with others.

Curation is the online process of scrubbing a specific type of information from various online sources and placing that information into a page or series of pages on your site. For example, when you see information that is useful for your site, use your social media accounts to sign up. The tool then creates a website or online newspaper from all the accounts you follow. Some allow you to add additional services such as RSS feeds to your favorite online websites.

Over the past year, several social network curation services have become very popular with driving traffic to site owners. The services are mostly free, but some offer PRO plans that provide even more advanced services. Below are a few of the most popular curation services:

  • Paper.li – Publish Your Own Paperhttps://paper.li/ – Paper.li is a content curation service. It enables people to publish newspapers based on topics they like and treat their readers daily to fresh news. Create an account with Facebook, Twitter and/or Google+.  Web content pulled from your accounts is created into an online newspaper. Set your newspaper to publish twice a day or daily. Paper.li monitors your content sources to update your paper automatically.
  • Scoop.ithttp://www.scoop.it/ – Scoop.it lets you share ideas that matter and shine on the Web through beautiful topic pages. Collect relevant content and add your insight to attract an avid audience. Whether you’re a professional or educator representing a business or nonprofit, Scoop.it helps you efficiently and effectively build your online presence.Scoop.it is a one-stop-shop for social media and content curation publishing. When you post on your topic page, you can easily share to your social networks including Twitter, Facebook, LinkedIn and Google+. Advanced analytics are available on Scoop.it Pro and customizable pages, post scheduling and WordPress integration are available on Scoop.it Business.
  • Storifyhttp://storify.com – helps make sense of what people post on social media. The users curate the most important voices and turn them into stories.  Storify users tell stories by collecting updates from social networks, amplifying the voices that matter to create a new story format that is interactive, dynamic and social. Discover meaningful social media from the best storytellers online, including journalists, bloggers, editors and people like you, too.

Use your social media accounts to their fullest potential – find a content curation tool that best fits your business model and just go for it. You’ll be surprised at the results.

For more information about content curation – there was an excellent article on Fast Company back in April 2012 – http://www.fastcompany.com/1834177/content-curators-are-new-superheros-web.

Be More Visible – Become a Guest Blogger

It may not be enough to have your say on your own blog, have you considered being a guest blogger on someone else’s site?

Do you want to increase your online presence and drive more traffic to your website? Become a Guest Blogger on some of the most frequented websites. Writers typically look for like-minded blog owners that seek guest bloggers in a particular subject matter. Share your thoughts or write about politics, events, your personal experiences or whatever interests you. Have you traveled lately? Look for travel websites seeking guest bloggers to share their traveling experiences.

Locating blog owners is going to take research. You don’t want to blog on websites that are new and do not have a clearly defined purpose. Check out their terms and policies. Who owns your writings? What can be done with them? These are important things to look for. Browse around the sites, read the articles to make sure they are relevant and worthy of your time and effort to make a contribution.

You can start by looking at the website you visit most often. Look under the Contact tab or down in their footer area for the words “Submit a Blog,” “Submit a Story,” “Become a Guest Writer.”

Some key phases to look for when conducting a Google search are:

  • “Become a Contributor”
  • “Become a Guest Blogger”
  • “Contribute”
  • “Publish a Blog”
  • “Submit an Article”
  • “Submit a Guest Article”
  • “Write for Us”

Other key statements you could search are:

  • “The following guest post”
  • “Guest post by”
  • “This guest post is from”
  • “Submission Guidelines”

Guest blogging is a way to “be more visible” and it also may lend credibility to who you are and what you do. It shows that not only are you good at tooting your own horn on your site, but others want you to toot on theirs as well.