Are You A Remarkable Writer? Part2

In the first installment of “Are You A Remarkable Writer?” by Damien Farnsworth, he discussed the ability for remarkable writers to size up content, they are able to connect the dots and express their ideas clearly.

Next, I’ll share Damien’s next three of his six.

4. Remarkable writers can write in their head

I keep a notebook. A journal of sorts. I try to record ideas as they come. But there are times when I have an idea, and I’m entirely too lazy to get up — or it’s just downright dangerous to write. This usually occurs in bed, the shower, or on a long drive.

Here’s what I do.

You’ve got your mind’s eye, right?

  1. Write your headline on that screen using the principles behind persuasive headlines.
  2. Work that headline twenty different ways until you can settle on something useable.
  3. When you get a chance, write it down.
  4. Move on to the first paragraph. And so on.

This is exactly how I wrote Sorry — Your Humdinger of Headline Won’t Save the Catastrophe that Is Your Blog Post. I worked that headline out in my head late one night as if I was talking to my wife (who was fast asleep beside me). Then I worked on the lead. All in my head. The following morning I wrote the post.

I don’t share that little story to brag as much as I share it to say that it works, which is why remarkable writers use it. Verilyn Klinkenborg, member of the New York Times Editorial Board, agrees:

Before you learn to write well, to trust yourself as a writer, you will have to learn to be patient in the presence of your own thoughts.

And in response to the question about his “writing process,” Klinkenborg answers …

I think patiently, trying out sentences in my head.

Remarkable writers write in their head.

5. Remarkable writers read with a deep purpose

There are three kinds of readers.

  • Libertarian – He is free to read whatever he wants. Whenever he wants. However he wants. Scan his reading history and you’ll see Mashable blog posts, Stieg Larsson novels, National Geographic magazines and bottles of shampoo. Think promiscuity.
  • Social conservatives – He is a little more purposeful in what he reads. He might grab the Atlantic Wire’s Beach Reads for Smart People or be a member of Oprah’s reading club. Either way he narrows his reading scope by taking cues from social authorities.
  • Extremists – This is the PhD preparing for her doctorate in medieval chemistry. The defense attorney hunkered in the library to bone up on local moonshine statutes. The writer working on a memoir of Hungarian-Jewish physician Joseph Goldberger. The writer is absorbed (and obsessed) with one topic — and one topic alone.

Remarkable writers absorb their books. For long stretches of time. Clueless to the rest of the world. Of course, writers can’t exactly claim a monopoly on this trait. The next trait, however, they most definitely can.

6. Remarkable writers swing the snow shovel

Editing a long document is sort of like shoveling snow off a sidewalk while it is still snowing. #writing.

— Demian Farnworth (@demianfarnworth) November 15, 2012

That’s my metaphor for rewriting. Let me explain.

It begins with a foot of snow (you dump a rough draft on to the blank page). You start to shovel (edit) down the sidewalk (page). You reach the end of the sidewalk (page), wipe your brow with your cap and look behind you. My goodness, you didn’t realize it started snowing while you were still shoveling (it hardly looks like your editing job put a dent in your rough draft).

And boy, it sure is coming down fast.

You shrug, put your cap back on, lower the shovel and scoop. On and on. American novelist, critic and essayist Walter Kirn expressed it this way:

At the beginning of a novel, a writer needs confidence, but after that what’s required is persistence. These traits sound similar. They aren’t. Confidence is what politicians, seducers, and currency speculators have, but persistence is a quality found in termites. It’s the blind drive to keep on working that persists after confidence breaks down.

That ability to re-work a piece of copy ad nauseum is utterly unique to a writer. No other profession can claim that ability. And that, my friend, is what separates a remarkable writer from everyone else.

Did you see yourself in the his list of six? I admit I have at least three of them, sizing up content, connecting the dots and writing in my head. I am striving to get the next three. We beginning a new year. It’s time for me to improve. That’s how we grow.

About the Author: Demian Farnworth is Chief Copywriter for Copyblogger Media. Follow him on Twitter or Google+.

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Are You a Remarkable Writer? Part I

I came upon a great article by Damien Farnworth that I find worth sharing. It hit home for me, so I thought it might do the same for others.

Damien was on a quest for remarkable writers, not just your typical run-of-the-mill writer. He searched for qualities that no other profession could claim. For instance, some qualities can span the board – like perseverance, reading, reading and more reading, focus – but these were too broad to make Damien’s list.

To be honest, I was hoping I found myself in his list. Can you find you?

1. Remarkable writers have the ability to size up content

A remarkable writer can:

  • Scan a sales letter and immediately identify specific problems … and then articulate the solution to those problems.
  • Read a story and pinpoint where the story fails — and why.
  • Review a speech and offer advice on how to make a lecture open and close with a bang.

Other professions do the same thing in their fields — programmers with software code or military strategists with an enemy’s battle plan. What makes this unique to writers is that it lies in the mechanics of the language.

Misused words. Grammatical errors.

But also an instinct for the words that will get your email opened, methods to writing magnetic copy, and techniques for formatting irresistible content.

We might be able to make an argument that editors can size up content, but in the end I might argue they are good writers.

Let’s keep trying.

2. Remarkable writers are able to connect the dots

A remarkable writer is a visionary of sorts.

Although you might find her with her nose in the spine of a book (in a room strewn with scattered volumes), she’s actually 30,000 feet above, scanning her mental landscape, spotting potential material and logging these ideas away.

She’s doing this subconsciously, but it’s just a matter of time before something clicks, a web of associations light up — and she sees something she’s never seen before:

  • How to bring that character to life.
  • How to close that blog post.
  • How to tap into an emotion.

In essence, she’s a problem solver.

But so are entrepreneurs. Electricians. College football coaches. You could argue that exceptional problem-solving skills are one thing that separates the average from the remarkable in all these fields.

So what do problem-solving writers do uniquely that no other profession does? Again, they do it with sentences. Paragraphs. The building blocks of their trade.

But still, nothing entirely original here. We need to move on to the next point.

3. Remarkable writers can express ideas clearly

One of the reasons that I find new social situations awkward (and can come across as shy) is because I’m often reluctant to open my mouth and commit to a position until I’ve thought it through.

The last thing I want to do is sound dumb.

During a conversation I can have several responses to one question — but those responses are muddied with emotions and half-baked positions. What I long to do is sit down and sift through those thoughts on paper — after the conversation.

I’m not alone. This is how novelist and short story writer Mary Gaitskill expressed it:

Writing is in some way being able to sit down the next day and go through everything you wanted to say, finding the right words, giving shape to the images, and linking them to feelings and thoughts. It isn’t exactly like a social conversation because you aren’t giving information in the usual sense of the word or flirting or persuading anyone of anything or proving a point; it’s more that you are revealing something whole in the form of a character, a city, a moment, an image seen in a flash out of a character’s eyes.

This ability is unique to writers (especially of the introverted variety).

On a side note, I’ve learned how to inject my opinion in conversations without feeling dumb by saying “I’m thinking out loud here,” and then talk to them as if I was writing.

About the Author: Demian Farnworth is Chief Copywriter for Copyblogger Media. Follow him on Twitter or Google+.

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Express Your Opinion with an Op-Ed

Your Opinion Matters.

In the age of the Internet, you can speak your mind anywhere. Your own blog is definitely one of them. However, there are other places where your opinion may lend more credibility. The Op-Ed is one of them.

An Op-Ed is the abbreviation for “opposite the editorial” – not opinion/editorial, which is often incorrectly stated.

An Op-Ed is where you can express your views, which may or may not agree with the publication’s editorial board. Op-Eds can be solicited from the publication or you, the author, can submit it unsolicited. Each publication has its guidelines for submitting Op-Eds. Make sure you read them before you submit.

What should you write about? What’s “trending” is what’s popular and will most likely be accepted. Timing is everything. If the topic isn’t current or hot, publications may not to consider it. Some articles can be written ahead of time for future/upcoming events. Featured or top stories, holidays and major events such as a new medical breakthrough, court rulings/decisions, significant anniversaries may give you an edge over other submissions.

When writing your Op-Ed, don’t be too technical. Write it so that people will understand your position. While each publication’s word count may to be different – keep your articles to approximately 600 words or less. Read the intended publication’s guidelines.  and pay particular attention to what their acceptable word count is. Some major publications like The Washington Post and Wall Street Journal will accept 600-1200 words.

Proofread, proofread, proofread.  Ask friends to read it. Don not get offended if the publication asks you to edit your article – this is standard practice. You want the best article published. It’s your byline and once it’s out there…it’s out there.

Submitting your Op-Ed

Most publications require that submission be sent by email to a designated email address. Again, please read each publication’s guidelines. Make sure you include your name, the topic in the subject line, and for some publications the article needs to be pasted into the body of the email. Do not forget to include contact telephone numbers for day and evening, and a brief biography of yourself (or the author).

Acknowledgement and Acceptance/Rejection

Be patient for a reply. Publications receive hundreds of emails each day. It takes time and it will probably be two weeks or more before you hear something. If your Op-Ed is rejected, don’t get discouraged – submit it to another publication. The buck doesn’t stop on the first try.

Drive Traffic Using Content Curation Tools

Those of us with websites are always thinking of ways to drive traffic there. We want to share information. We put a lot of effort into keeping our sites current, so that we can share it with others.

Curation is the online process of scrubbing a specific type of information from various online sources and placing that information into a page or series of pages on your site. For example, when you see information that is useful for your site, use your social media accounts to sign up. The tool then creates a website or online newspaper from all the accounts you follow. Some allow you to add additional services such as RSS feeds to your favorite online websites.

Over the past year, several social network curation services have become very popular with driving traffic to site owners. The services are mostly free, but some offer PRO plans that provide even more advanced services. Below are a few of the most popular curation services:

  • Paper.li – Publish Your Own Paperhttps://paper.li/ – Paper.li is a content curation service. It enables people to publish newspapers based on topics they like and treat their readers daily to fresh news. Create an account with Facebook, Twitter and/or Google+.  Web content pulled from your accounts is created into an online newspaper. Set your newspaper to publish twice a day or daily. Paper.li monitors your content sources to update your paper automatically.
  • Scoop.ithttp://www.scoop.it/ – Scoop.it lets you share ideas that matter and shine on the Web through beautiful topic pages. Collect relevant content and add your insight to attract an avid audience. Whether you’re a professional or educator representing a business or nonprofit, Scoop.it helps you efficiently and effectively build your online presence.Scoop.it is a one-stop-shop for social media and content curation publishing. When you post on your topic page, you can easily share to your social networks including Twitter, Facebook, LinkedIn and Google+. Advanced analytics are available on Scoop.it Pro and customizable pages, post scheduling and WordPress integration are available on Scoop.it Business.
  • Storifyhttp://storify.com – helps make sense of what people post on social media. The users curate the most important voices and turn them into stories.  Storify users tell stories by collecting updates from social networks, amplifying the voices that matter to create a new story format that is interactive, dynamic and social. Discover meaningful social media from the best storytellers online, including journalists, bloggers, editors and people like you, too.

Use your social media accounts to their fullest potential – find a content curation tool that best fits your business model and just go for it. You’ll be surprised at the results.

For more information about content curation – there was an excellent article on Fast Company back in April 2012 – http://www.fastcompany.com/1834177/content-curators-are-new-superheros-web.

Be More Visible – Become a Guest Blogger

It may not be enough to have your say on your own blog, have you considered being a guest blogger on someone else’s site?

Do you want to increase your online presence and drive more traffic to your website? Become a Guest Blogger on some of the most frequented websites. Writers typically look for like-minded blog owners that seek guest bloggers in a particular subject matter. Share your thoughts or write about politics, events, your personal experiences or whatever interests you. Have you traveled lately? Look for travel websites seeking guest bloggers to share their traveling experiences.

Locating blog owners is going to take research. You don’t want to blog on websites that are new and do not have a clearly defined purpose. Check out their terms and policies. Who owns your writings? What can be done with them? These are important things to look for. Browse around the sites, read the articles to make sure they are relevant and worthy of your time and effort to make a contribution.

You can start by looking at the website you visit most often. Look under the Contact tab or down in their footer area for the words “Submit a Blog,” “Submit a Story,” “Become a Guest Writer.”

Some key phases to look for when conducting a Google search are:

  • “Become a Contributor”
  • “Become a Guest Blogger”
  • “Contribute”
  • “Publish a Blog”
  • “Submit an Article”
  • “Submit a Guest Article”
  • “Write for Us”

Other key statements you could search are:

  • “The following guest post”
  • “Guest post by”
  • “This guest post is from”
  • “Submission Guidelines”

Guest blogging is a way to “be more visible” and it also may lend credibility to who you are and what you do. It shows that not only are you good at tooting your own horn on your site, but others want you to toot on theirs as well.

Crisis Management and Public Relations

This past week we saw social media at its best. Trending on Twitter was news that Instagram was going to start selling member images to businesses for advertising purposes and those members would not be compensated. Social media was abuzz about this for two days. Account holders started defecting and deleting their Instagram accounts. Celebrities started tweeting that they were through with Instagram and some even threatened to sue them.

Where was Instagram’s Crisis Management team during all of this? Finally, by the end of the day’s ferocious attack on Instagram, out pops it’s co-founder Kevin Systrom.

In his most recent blog dated December 20, 2012 – Systrom stated that, “Because of the feedback we have heard from you, we are reverting this advertising section to the original version that has been in effect since we launched the service in October 2010.” You can see the updated terms here.

He went on to say, “Going forward, rather than obtain permission from you to introduce possible advertising products we have not yet developed, we are going to take the time to complete our plans, and then come back to our users and explain how we would like for our advertising business to work.”

So, why didn’t they think of any of this before they announced their policy changes? Good business practices should have resulted in their public relations/crisis management team telling them that their plans might backfire on them – which it did.

In a document published on The Institute of Public Relations website under Research dated October 30, 2007 by W. Timothy Coombs, Ph.D., “Crisis management is a process designed to prevent or lessen the damage a crisis can inflict on an organization and its stakeholders.” It goes on to say that crisis management can be divided into three phases:  (1) pre-crisis, (2) crisis response, and (3) post-crisis.

The pre-crisis phase is concerned with prevention and preparation.  The crisis response phase is when management must actually respond to a crisis.  The post-crisis phase looks for ways to better prepare for the next crisis and fulfills commitments made during the crisis phase including follow-up information.

Every business needs to have a crisis management plan that is adhered to by the crisis management team and a spokesperson who is the only person responsible for speaking with the media.

If your organization does not have a crisis management plan in place, start out 2013 with a strategy to develop one. You never know when you might need it.

Use Twitter to Build a Personal Brand

Sit. Read. Follow. Participate.

Many entrepreneurs are finding that Twitter has helped them tremendously as they begin to increase their visibility – namely their name, business products and services and logo.

After the Twitter account is created, customize the page with a background, header and profile images and logo. The logo can be included in the header image along with the tagline and Hashtags (#). You may also want to include several hashtags so that you will show up in the hashtag searches. A few we have used are:  #bemorevisible, #pr, #cleveland, #sustainability. When someone searches one of the hashtags, my account i+s listed. Another tip is to use the same color scheme for your profile. This ensures that everything consistent.

Finding and following others in the same profession or business industry is very important in building your brand. For example, my profession is – public relations, communications, and branding. To get started, follow similar professionals. Twitter helps you locate them by offering several links that can be found on the left of the page – “Who to Follow” or “Similar to You.” Using these can quickly assist you in finding people who are very active on Twitter, who offer discussions and other dialogue in which you can participate. Following others and reading their strategies can also help you build or add to your own strategies – what seems to be working for them may also work for you.

Watch what’s trending. Check out trends that fall in line with your business or profession. Click the hashtag and you will see all the others who are talking about the same subject matter and follow people from there.

You will find that as you follow them, most will follow you. Read, read, read. Stay active and read what they are sharing. Re-tweet what you find interesting. Reply. Be active. The more active you are, the more people will begin to follow you. Share your own pages and blogs. Your followers will begin to share your tweets.

Use Follow Friday (#FF) by giving a “shoutout” to some of your new followers. They will appreciate you advertising their Twitter accounts and others who may not have followed you, who follow them – will start to follow you also.

Lastly, outsourcing your social media can relieve some pressure. However, when you set out to build a personal brand, you need to be active. Share your personal feelings, stories, tips… Outsourcing this to someone else can do more harm than good, as they are not and cannot be you.

“You need to be You.” Make “your” voice heard. Take time to sit, read, follow and participate.

Are You Listed?

If someone was looking for you, would they be able to find you?

Let’s see…

You have an office address, a business card and a website. You also have a Facebook page, and Twitter and LinkedIn accounts. Is there something else that you need?

Well… Are you listed on some of the major directories? There are plenty of free online directories where you can register your business. Some may even have you listed already and all you need to do is “claim your listing.” Following are a few directories that offer free listing services.

Google Places: [http://google.com/places]

Google states that “97percent of consumers search for local businesses online.” Google Places offers a free local platform where you can add photos, update your address and hours of service, or promote your business with advertisements. Places for Business, which is on Google Places, lets you make the most of your listing and show customers why they may want to choose you.

Yahoo Local Basic Listing: [http://listings.local.yahoo.com]

Let your customers know where you are with a Yahoo Local Business Listing. With a free business listing on Yahoo! Local you can: 1) display your address, phone number, and website 2) include your business in as many as five categories, and 3) list products, services, brands, and more.

Yelp.com: [http://yelp.com]

Yelp is an online urban city guide that helps people find cool places to eat, shop, drink, relax and play, based on the informed opinions of a vibrant and active community of locals. Yelp is the fun and easy way to find, review and talk about what’s great — and not so great — in your world.

Local.com: [https://advertise.local.com]

Local.com is a leading local search site and network in the United States. Use Local.com to look up names, phone numbers and addresses of businesses in your area or beyond. The listings include useful information such as store hours, services offered, directions, maps and more.

In addition to the above, visit your local online newspapers. Many of them offer free basic business listing services.

Are you using LinkedIn?

Everyone talks about Facebook and Twitter, but not much is said about LinkedIn.

LinkedIn is a networking site for professionals, so in our very “socialized” environment, it stands to reason that a more “buttoned up” option doesn’t get as much attention as the other two über social options.

LinkedIn is a great way to network with your colleagues. If you’re looking for new business and professional opportunities, LinkedIn can help you locate prospects. It also provides opportunities to asked questions via the discussion areas where liked minds often gather.

If you don’t have a LinkedIn profile by now you should. Watch this short video for an overview of what LinkedIn is and how it can help you.

LinkedIn offers useful features. You can:

  1. Download your contact information in Excel, CSV or use their Outlook Social Connector. Your LinkedIn contacts can be managed in Outlook.
  2. Add your profile to your website by embedding the profile summary card directly on your webpage.
  3. Enhance your content and show rich, personalized insights about companies featured on your site by using the Company Insider plugin.
  4. Enable users to recommend your products and services to LinkedIn’s professional audience, and drive traffic back to your site by using the “Recommend with LinkedIn” widget.

There’s also a way to set up your company page. Watch this video on how to do it…

http://youtu.be/uRGM0T43gLc

Convinced yet?

10 Tips for Making Your Clients Happy

Want to Know How to Make Your Clients Happy?

Include them in your business.

If you’re like me, not only do you have clients, but at times you are a client.  For this reason, it’s not too difficult to have some idea as to how to make your clients happy. A good starting point is as a client, what would make you happy? Sure, what makes you happy may not work for someone else, but in general, it’s a start.

Ten Tips for Making Your Clients Happy

  • Timely acknowledge your clients’ emails and phone calls. Even if you cannot provide them with the answer at that moment, respond that you received their email or call and let them know you are working on it.
  • Periodically call your former clients to see if there is anything you can do to help them. This may trigger a need for your services.
  • Send copies of interesting articles you think your clients would appreciate. Include a hand-written note. That personal touch is rare and slowly becoming obsolete.
  • Create a “client spotlight” on your website to highlight and promote your clients. They will appreciate the acknowledgement.
  • Hold a free seminar or workshop for your clients on a subject you think will be helpful to them.
  • Send a survey to your clients asking them for tips or suggestions on how you can make your business or services better.
  • Create a calendar to give to your clients and prospects. Include key dates and/or tips.
  • Include client testimonials on your marketing materials.
  • Update and recirculate past articles. Information that is useful is never outdated.
  • Hold an open house. The ideal location is at your office. However an offsite event will still serve the purpose for a great networking opportunity.