SBA: Developing a Marketing Plan

The SBA is a useful resource for small businesses. If there is an office in your area, please take advantage of their services. If meeting face-to-face is difficult, peruse the information they have available online.

Developing a Marketing Plan

Marketing takes time, money, and lots of preparation. One of the best ways to prepare yourself is to develop a solid marketing plan. A strong marketing plan will ensure you’re not only sticking to your schedule, but that you’re spending your marketing funds wisely and appropriately.

What can a Marketing Plan do for Your Small Business?

A marketing plan includes everything from understanding your target market and your competitive position in that market, to how you intend to reach that market (your tactics) and differentiate yourself from your competition in order to make a sale.

Your small business marketing budget should be a component of your marketing plan. Essentially, it will outline the costs of how you are going to achieve your marketing goals within a certain timeframe.

If you don’t have the funds to hire a marketing firm or even staff a position in-house, there are resources available to guide you through the process of writing a marketing plan and developing a market budget.

Bend Your Budget When Necessary and Keep an Eye on ROI

Once you have developed your marketing budget, it doesn’t mean that it’s set in stone. There may be times when you need to throw in another unplanned marketing tactic — such as hosting an event or creating a newspaper ad — to help you reach your market more effectively.

Ultimately, it’s more important to determine whether sticking to your budget is helping you achieve your marketing goals and bringing you a return on investment (ROI) than to adhere to a rigid and fixed budget.

That’s why it’s important to include a plan for measuring your spend. Consider what impact certain marketing activities have had on your revenues during a fixed period, such as a business quarter, compared to another time period when you focused your efforts on other tactics. Consider the tactics that worked as well as those that didn’t work. You don’t have to cut the tactics that didn’t work, but you should assess whether you need to give them more time to work or whether the funds are best redirected elsewhere.

Granted, some tactics are hard to measure — such as the efficacy of print collateral (brochures, sales sheets, etc.), but you need to consider the impact of not having these branding staples in your market tool kit before you reign in your graphic design and print funds.

Marketing plans should be maintained on an annual basis, at a minimum. But if you launch a new product or service, take time to revisit your original plan or develop a separate campaign plan that you can add to your main plan as an addendum.

At the end of the day, the time spent developing your marketing plan, is time well spent because it defines how you connect with your customers. And that’s an investment worth making.

Additional Resources

Provides information to help you develop your marketing and plan and review sample marketing plans.

Offers tips to help you research, plan, develop and price marketing campaigns.

SBA: Promoting & Growing Your Business

The SBA is a useful resource for small businesses. If there is an office in your area, please take advantage of their services. If meeting face-to-face is difficult, peruse the information they have available online.

Here’s a video about promoting your business. It’s information we all can use.

http://youtu.be/__xJRbSf8mA

Be More Visible – Be Ever So Helpful

We covered seven tips on how you can be helpful and gain visibility at the same time. Below are six more “helpful” tips:

  1. Participate. When the question arises, “Who wants to be part of our new initiative to …” make sure your name is on the list. It’s another opportunity to connect and be more visible.
  2. Respond. When you receive a complaint about your product or service, respond to all inquiries. Work hard to correct any insufficiencies or deficiencies.
    • Answer all questions or inquiries when someone calls or writes about your product or service. Don’t ignore it. They will appreciate your responsiveness.
    • Return the phone call or email preferably in less than 24 hours. Even if it’s to leave a voice mail. If you have to call at 3 a.m. to leave a message, do it. Your attention to the matter is what’s important.
  3. Offer your professional advice/assistance. Sign up to be a resource for other small businesses in your area of expertise. Organizations like the Small Business Administration’s SCORE (Service Corps of Retired Executives) and professional associations are always on the lookout for professional assistance.
  4. Do what no one else wants to do. When you hear, “We can’t find anyone else to do it…” find out why (there may be a barrier that’s difficult to overcome). If you can help…do it. It may take work, but you can definitely position yourself as the person who came in and turned a situation around.
  5. Befriend a journalist in your area of expertise. As you read your local or national publication, notice who writes the articles about your industry. Call or email them. Give tips and article suggestions. Writers are always looking for leads and people to interview. Why can’t you be the expert they contact to substantiate their work?
  6. Perform an RAK – Random Act of Kindness. Though most of these tips encourage you to toot your own horn, take time to do something without notice or fanfare. You will still be more visible, trust me.