September: Ethics Awareness Month

Most people don’t understand exactly what a public relations professional does. It’s all across the board with “getting people in the media,” “writing press releases,” “cleaning up messes,” and other marketing type responsibilities.

However, what is required of a public relations practitioner is to honor the Code of Ethics.  What does it mean? It means we advocate for our client, we’re honest, are experts in our field, we’re fair, loyal and are accountable for our actions.

The following from the Public Relations Society of Awareness’ site, further desribes the public relations professional:

ADVOCACY

We serve the public interest by acting as responsible advocates for those we represent. We provide a voice in the marketplace of ideas, facts, and viewpoints to aid informed public debate.

HONESTY

We adhere to the highest standards of accuracy and truth in advancing the interests of those we represent and in communicating with the public.

EXPERTISE

We acquire and responsibly use specialized knowledge and experience. We advance the profession through continued professional development, research, and education. We build mutual understanding, credibility, and relationships among a wide array of institutions and audiences.

INDEPENDENCE

We provide objective counsel to those we represent. We are accountable for our actions.

LOYALTY

We are faithful to those we represent, while honoring our obligation to serve the public interest.

FAIRNESS

We deal fairly with clients, employers, competitors, peers, vendors, the media, and the general public. We respect all opinions and support the right of free expression.

When you’re looking for someone, or are working with a public relations professional, make sure s/he adheres to their professional code of ethics.

Damage Control: Mamma Said Never Tell a Lie

How do you know the appropriate time to tell the truth, keep quiet or lie? I remember as a child my mother saying, “Now tell the truth and you won’t get into any trouble.” I always thought that was a trick statement. I also remember my mother telling me that, “Not telling something is almost as good as a lie.”

Paula Deen is a great example of this. I’ve been watching Paula Deen for years. I would just salivate watching her make all that fried chicken, macaroni and cheese, potato salad, cakes, cookies, pies – heavily saturated with sugar and fat. All the while, she would proclaim, “This is just delicious Y’all!”

So…what is so wrong with that? Well, she had diabetes. She never told anyone until one of the drug manufacturers wanted her to be a spokesperson. Only then did she disclose her disease. Was she being honest with her audience? I don’t think so. Should she have disclosed the fact that she had diabetes and encouraged others to eat healthy? Absolutely.

Fast forward to the most recent news. Deen is sued for derogatory, racist statements. When she got on the witness stand, she answered truthfully this time. She didn’t tell a lie. She stated that yes, indeed, she had used that language. The statement, “tell the truth and it will set you free” didn’t exactly work in her favor. It opened up a whirlwind of gossip, ill will, threats, hatred, pulled endorsements and much more. All of the companies that had backed her suddenly dropped her like one of the boiling potatoes she was once seen cooking.

Paula Deen is a person… but Paula Deen is also a brand. What she said personally has just about destroyed her brand. How will she recover from this? Only time will tell. The one thing I do know is that before you decide to be honest and tell the truth – you’d better be aware of the consequences that may follow. If not, you will be boiling in the pot with a bunch of potatoes just like Paula Deen.