Ways to Improve Your Facebook Organic Reach

improve facebook organic reachI often get a kick out of the replies from young people when I mention Facebook. “That’s for old folks, we don’t use Facebook anymore…”

That may be true, but there’s another reason for the drop in Facebook’s business usage.

Since last last year, most businesses have seen a drop in their organic Facebook reach for their posts. Facebook’s change in how it places posts in their users’ timelines is in part responsible. But there’s still strategies that business pages can do to counteract this.

1. The 10-4-1 Method
This means plan ten posts that are fun and entertaining. This doesn’t have to be your own content. Share posts that will engage your audience. When your users respond to those posts, Facebook will start showing more of your posts in users’ newsfeeds.

The “four” should be posts related to your brand, i.e. status updates from your blog or other brand information.

Sales pitches should be that “one” post that drives them to your site for special offers or deals.

2. Get Personal by giving your audience an insider’s view of your business. This will garner more responses, but keep it real and genuine.

3. Post at 2 a.m.
You’ll have less competition at that time, and you’ll get noticed when traffic picks up starting at 6 a.m.

4. Go Beyond the “Share”
Focus on posting content that will be shared, but keep that content of a high quality that will interest your audience. Relevant content inspires sharing which leads to a high organic reach for your business.

Try it, and let me know what you think…

Three Top Social Media Networks and How to Best Use Them

Last I checked, there were well over 200 major social media networking sites (and that’s growing). From About.me to Instagram to Zoopa, people are finding creative ways to connect.

With so many from which to choose, how can you social media marketingknow which is best for you?

Instead of trying to go through the entire list, following are the top three for business:

LinkedIn
Worldwide, 300 million members are just one reason every business should use the network as part of its media strategy. It’s great for recruiting employees, but beyond that a blog post or research paper shared on the site can grow your network and extend your reach as it is shared on both LinkedIn and other networks. An active news feed will keep your network engaged with your business.

Google+
This network is great for extending your search engine results.  Being on it helps with your overall ranking. Your posts on the network will also be indexed by search engines. Links on a Google+ intro page can help your page be found in searches and drive traffic to your website.

Facebook
With over 500 million active users worldwide, a business page here creates an opportunity to engage directly with customers. Create a content calendar to keep your customers active on your page. Page insights will give you insight into which posts are working best. They also tell to which posts your customers most respond so you can strengthen the bond between your business and customers.

There are also sites for book lovers (aNobii, LibraryThing), research scientists (Epernicus), photo sharing (Instagram), cooks (cucumbertown) and baby boomers (eons.com).

There’s something for everyone, but Facebook, Google+ and LinkedIn are leading the pack in business.

Consumers Lash Out at American Girl on Facebook After Diverse Dolls are Discontinued

american girl

Recently, the American Girl doll maker and retailer announced that it is dropping four dolls from its historical doll line. That wouldn’t be news except that one of the dolls is one of two black dolls and one is their only Asian doll.

Angry Facebook fans saw the move as reducing the line’s diversity and lashed out. American Girl responded to some commenters in the more than 1,200 in the thread, stating that they remain committed to offering diverse cultures and races in their dolls. Commenters responded about the disconnect in the statement, since it would no longer have any Asian dolls for sale. Reaction on Twitter was similar.

American Girl contends that the reason for the dolls discontinuation was that it was moving away from its “friend” dolls, ones that are sold in pairs but not separately.

The company sent a statement to ABC News after its news story on the discontinuation and fan outrage:

“At nearly one million strong, we’re proud of the relationships we’ve built with our dedicated Facebook community. Our fans are very passionate and many of our posts generate a high level of engagement, including comments, likes and shares. Certainly we know that whenever we announce that a character is archiving, it will cause some level of disappointment, especially among our most ardent fans… While demand for characters certainly plays a part in our overall decision making, the main reason for this year’s approach is based on the decision to move away from our friend-character strategy within the historical line. This decision affected Marie-Grace, Ruthie, as well as Ivy and Cecile—the first two racially diverse characters to be archived by American Girl. In comparison, American Girl will be archiving a total of nine Caucasian characters since 2008.”

Our daughter is an American Girl fan and loves her American Girl doll. I understand the company’s move. As long as dolls are represented for girls of all ethnicities, the fans should be happy “American Girls.”

Pinterest Told to “Get Green” by its Users and Greenpeace

solar panelsIt seems that no one has an excuse for not going “green.”

At a demonstration outside Pinterest’s headquarters in San Francisco, influential Pinterest users and Greenpeace activists asked the social network to use renewable energy to power its platform.

Mimicking Pinterest’s interface, the demonstrators set up two 15-foot by 13-foot “boards” with “pins” that stated, “Make Our Pins Green.” The featured “pins” were designed by Pinterest users who have almost five million combined followers.

The activists also set up a solar-powered café in a trailer with functioning solar panels, keeping the coffee hot with solar-powered burners.

Pinterest has 70 million users with 750 million boards and 30 billion pins but has yet to commit to a sustainable energy program.  Other tech companies have committed to using renewable energy including Apple, Google and Facebook.

Pinterest is powered by Amazon Web Services, whose data centers are only powered by 15 percent renewable energy. Greenpeace is pushing all major Internet companies to shift to renewable energy sources. It is inviting Pinterest users to join the campaign and share content from pinterest.com/greenpeaceusa/clickclean.

Social Media Strategy: Big Changes from Twitter, Facebook and LinkedIn

social media changesIf you’re an avid social media user, you’ll notice that some things don’t work the way they used to.

Social media changes its options often and here’s some big ones:

  1. Twitter emphasizes image more. On the left side of their new web view, the profile and header images are now visible. This new image highlighting has a huge impact on metrics, with retweets shooting up by as much as 150 percent.
  2. On Twitter, advertisers can promote their accounts with a tweet in Twitter’s mobile timelines. Advertisers will only get changed for each person who follows their account.
  3. Once more, Facebook has changed its algorithm. They’re focusing on news from media outlets. After a user clicks on an article in the news feed, three related articles will appear. To keep posts from friends populating the news feed, Facebook will bump up stories that have new comments. This change is another tactic from Facebook to encourage more spending on ads.
  4. LinkedIn: a Showcase Page for companies is available to focus on a particular brand, business area, or initiative. Users can follow these pages, which focus on content updates.
  5. Both Facebook and Twitter are making it easier to schedule posts; Facebook’s process goes from 12 steps down to four. Both platforms are allowing scheduling of posts.

If you’re new to social media, it’s getting easier to get started. These changes are also ideal for companies looking for ways to advertise their products or services.

New? Try it out. If you’re a little social media shy, we can help you. Contact us. We will be happy to help “make you more visible.”

Facebook Contests: Seven Things to Know

facebook contestsYou’ve seen them, I’ve seen them. Those great Facebook contests that sometimes are hard to resist. If you have a competitive nature like I do, they can be fun as well as beneficial – and a bonus for business visibility.

Recently, Facebook changed its promotions and contest guidelines and it’s actually easier for businesses! Rules have been loosened and you won’t need to use third-party apps. Interested in learning how best to run a contest that will inspire contestants?

Here are even tips you can use:

  1.  What do you want the contest to accomplish? Set your goals by determining your needs, which will also help you choose the type of contest. Is it sales, more followers, drive website traffic?
  2. Determine the type of contest: coupons promote sales while sweepstakes increase Facebook followers. Asking for photos, posts or videos increases follower engagements.
  3. While Facebook has relaxed the rules, find out what they are and make sure your participants follow them. Make it as uncomplicated as possible. Contestants are required to tag themselves in photos, so relay that information and anything else Facebook requires. Read the rules and follow them so your page won’t be shut down.
  4. Keep the timeline short so contestants don’t lose interest.  A week is a good time frame and increases the chance that they will come back.  A month may not.
  5. Give prizes the contestants will value. Make sure they relate to your business such as gift cards to your store, a book you’ve written or a valuable free service. We offer a free communications audit.
  6. Promote other places as well – your blog, website, newsletter, other social media. Post deadline reminders and updates, as well as the eventual winner.
  7. When the contest is over, look at the data. Did you reach your goals? What can you find out about your customers who participated? Use the numbers to refine your next contest and make it even more successful.

While Facebook may have started out as a purely social medium, it has now evolved into a valuable business tool. If you can, take advantage of it.

Why NASA Landed on Instagram

nasa instagram accountIn order to expand its audience, The National Aeronautics and  Space Administration (NASA) recently landed on the photo sharing site Instagram.

NASA’s image content will include Earth science, aeronautics, spaceflight, astrophysics, and historic photos as well as video.

The first day on Instagram, NASA featured the launch of its Lunar Atmosphere and Dust Environment Explorer, a robotic research mission that will orbit the moon. Instagram is a good fit for the space agency with its rich visuals of space and the Earth. Their followers grew rapidly, to 32,000 within minutes of its first post.

NASA also uses social platforms Google+, Facebook, Twitter, YouTube, Foursquare, Reddit and Flickr to tell their story. When Instagram tweeted to welcome NASA to its site, within one day it had been retweeted 1,000 times and 500 had given it a “favorite.” NASA had over 4.7 million Twitter followers, more than any other federal agency.

As NASA uses social media to reach a different demographic, other marketers can learn from their Instagram experience and adopt similar practices.

Can you think of ways you can use this growing social media tool? Whether you’re a construction or utility  company an academic institution or health care  agency, there are many ways to tell your story through pictures.

 

Answering Your 5 Questions About LinkedIn

linkedinThis May, LinkedIn celebrated its tenth anniversary. There are now over 259 million users in 200 countries. Though millions are considered  connected or “linked,” there are still new people wanting to know the best way to use the social network.

LinkedIn is a good networking resource for business development. Forging business connections, joining groups and finding sales opportunities are some of its benefits.  Using it differs from other social media like Facebook. Following are answers to common LinkedIn questions. Continue reading Answering Your 5 Questions About LinkedIn

Why Sharing Blogs Correctly is a Good Idea

If you have a business, one of the best free marketing resources you can use is a blog. If your website does not include blogging capabilities, you should consider it. Most people use social media to share blogs written about other businesses, products and services. Sharing your blogs on Facebook, Twitter or LinkedIn and other social media platforms are great. It’s never a bad idea to share. That’s what we learned in pre-school, right? However, this will drive web traffic to those companies, not yours.

By setting up your blog and sharing your content – you will drive traffic to your website. There are five key reasons why this is a good idea. You can…

  • acquire new customers
  • drive more traffic to your website
  • build quality relationships with your customers
  • provide a way to interact with customers and followers through comment boxes
  • build trust by providing quality and reliable content worth sharing

The more you blog and share, the more traffic you will start to receive. If you have good Search Engine Optimization (SEO) built inside your website and/or blog, you will probably see even more traffic.

Your blog should focus around your business, products, services and most importantly …. your expertise on the subject matter. Write your blog like you own it and write from personal experiences. People like “stories,” so incorporating stories into your blogs that mix with your business will also be very helpful.

Lastly, don’t overdo it! Keep it short, sweet and informative. There is no need to write a blog a day. Your plate is full, so three per week is fine. Schedule your blogs to go out at varying times of the day and different days of the week. Remember… your audience is all over the world… and in different time zones. Don’t miss out on an opportunity to share.

Happy Blogging!

Business Going Stale? It May Be Time to Re-focus, Re-think and Re-brand

If you’ve been in business for a while and sales and service requests have dropped, it may be time to re-focus, re-think and possibly re-brand.

A friend found that her original business slowed tremendously. She started thinking about re-branding – starting with a new name. Her immediate concern was if people would know her by the new name. What if current clients couldn’t identify with her? After careful consideration, she decided to start a different company – with a new name – but providing the same services and adding on a few new ones.

After a few months of sharing this new identify on the Internet, specifically Twitter, LinkedIn groups and other group forums, she began receiving random inquiries. As time went by, her business has picked up even more.

Sometimes, you have to leave your comfort zone in order to focus. Sometimes, in order to be successful, you have to seek out other relationships besides friends and family members. One mutual friend, I’ll call her Dana, was able to experience a rise in new business – merely by changing her identify, re-branding and marketing herself to a different audience. Below are six tips she shares about the process:

  1. Get out a piece of paper and write (yes, I said write) down your current business name on one side, draw a line vertically down the paper and put your new business name on the other side.
  2. Under the current business – write down your products and services and other offerings. Then duplicate that under the new business. If there are any aspects of the current business that won’t be included in the new one, don’t write it. Under the new business, if there are new services/products you want to offer – include them.
  3. Under the new business – write down Twitter and Pinterest. (Dana didn’t include Facebook or LinkedIn, but you may want to consider those as well).
  4. Also under new business – write down several domain names. Keep them short and sweet so prospects can find you. It also makes your email address shorter and easier to remember.
  5. Now, register for a new Federal Tax ID number and register with the state in which you do business. You can also revisit the SBA for opportunities you may have missed the first time.
  6. Lastly, purchase your new domain name and hosting. Find a reputable web developer to design your new site.

If you’re in a business slump, it may be time to do what Dana did…look beyond your comfort zone – your hometown, friends, family and former clients. The World Wide Web is open 24/7. If your business is one that can take advantage of something new (and most are), then think about re-focusing, re-thinking and re-branding. You may be surprised at your results.

64 Google+ Content Strategies [Infographic]

As I was reviewing some of my bookmarks, I came across a blog written by Maria Peagler, founder of SocialMediaOnlineClasses.com and an award-winning publisher and author, who had written this article for Copyblogger back in February. I don’t know how I missed sharing this, but it’s never too late to share.

In this article she expands her discussion on a few of her favorites from this list. You can read them here – http://www.copyblogger.com/google-plus-content-strategies/. Below is an Infographic that breaks down Google+ into areas you can use to create your own branding strategies.

64 Google+ Content Strategies [Infographic]

Like this infographic? Grab a proven framework for content marketing that works from Copyblogger.

I hope you will find this useful. If you have a chance, please let me know how it works for you.

Does Your Social Media End at 5pm?

Occasionally I receive emails from my web developer who also assists VMI with our blogging and social media activities. She often reminds me that social media doesn’t stop when I shut down. “Your business is open 24/7 and is seen all over the world…. and in different time zones… so why don’t you tweet after 5pm?,” she asks.

Back on May 3, 2013, she sent the following email out to her clients – Subject: “Does Social Media Stop on the Weekends.”

To my social media clients,

A client recently contacted me to see if I would also do their social media on the weekends. I said sure because social media is ongoing – it’s going on 24 hours a day, 7 days a week. To be honest, why share only during your regular business hours. Your website and business technically is open for business all over the world. Are you missing an opportunity to reach out and touch one of your customers in a different city, state, country? Time Zone matters!

This intrigued my client because I told him that I now have clients in Alaska (4 hours behind me), California (3 hours behind me), Texas (1 hour behind me) and one in London, England which is 5 hours ahead of me. So what about the people in those areas? Are they even seeing what you tweet/share? Probably not if you are doing it only in YOUR time zone.

Donald Trump says, “Your Fired!”… My Client says, “Girl, you are HIRED.” Made me laugh.

As I was reading a few news items and blogs today, I came across a blog from Inbound Marketing Agents entitled, “Social Media 101: Your Perfect Posting Schedule.” There is a great infographic found in the blog stating the best time to post to Facebook, LinkedIn, Twitter, Google+ and Pinterest. For instance, the best time to post to LinkedIn is from 7am to 9am and 5pm to 6pm but not between 10pm and 6am. It says avoid posting in the evening because traffic fades. I am also assuming that in most places, many people may be asleep.

If you’re working in different time zones, you can always adjust your post times. If you’re using Twitter, there’s HootSuite, an online tool that helps you schedule when your tweets will go out. I’ve talked about HootSuite before in my blogs.

Take a look at their blog. They have useful tips for creating a posting schedule that will meet your posting needs.

Montrie here’s the link to the blog – http://www.inboundmarketingagents.com/inbound-marketing-agents-blog/bid/294669/Social-Media-101-Your-Perfect-Posting-Schedule